Shipping policy

Shipping Policy

Last Updated: July 2026

Thank you for shopping with Auraluxe Beauty. We are committed to delivering your orders safely and on time.

Order Processing

Orders are processed within 1–2business days after confirmation.
Orders placed on weekends or public holidays will be processed on the next business day.

Shipping Time

Major Cities: 2–4 business days
Other Areas: 3–7 business days

Delivery times are estimated and may vary depending on your location and courier service.

Shipping Charges

Shipping charges, if applicable, will be displayed at checkout.
Free shipping may be available during promotional campaigns or on eligible orders.

Order Tracking

Once your order has been shipped, you will receive a confirmation message with your tracking details (where available).

Delivery Attempts

Please ensure that someone is available to receive your order at the provided delivery address. If delivery cannot be completed after multiple attempts, the package may be returned to us.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information. We are not responsible for delays or failed deliveries caused by incorrect or incomplete addresses.

Delayed Deliveries

While we aim to deliver orders on time, delays may occur due to weather conditions, public holidays, courier issues, or other circumstances beyond our control.

Damaged or Missing Items

If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with your order details and clear photos of the package and products.

International Shipping

International shipping is available only to selected countries. Shipping costs, delivery times, customs duties, and import taxes (if applicable) are the responsibility of the customer.